Customer Care

You’ve made an excellent choice!   You now have at your fingertips the option to make high quality, low cost, international calls.  Along with the ability t...

Low-Cost Rates – We work tirelessly to keep our rates the lowest, so that you get cheap calls to your destinations, saving you money in the process.  We cov...

When making a top up for the 1st time with your debit or credit card, you'll be asked to authenticate your card.   This allows us to confirm your detail...

Adding credit couldn’t be simpler!  Either from the Home or  PROFILE screen, you’ll be able to add credit to your balance. When adding credit, make sure you...

DIAL PAD: There are various ways to dial your calls, we make it easy and entirely up to you: You can allow Planet Talk to access your contacts when regis...

If you ever need to contact us, it always helps to have your details available, as we have to ask a few security questions before we can access your account...

If you decide you no longer wish to use our services, (this will make us really sad!) and would like to have your data deleted, you can request this within ...